Refund Policy

Thank you for shopping at ThePlanner365.com. We want to ensure your satisfaction with our products. If you are not entirely satisfied with your purchase, we're here to help.

​

Digital Products

Due to the nature of digital products, we generally do not offer refunds once the purchase is made. However, if you believe that the product you received is defective or not as described, please contact us within [number of days] days of your purchase, and we will assess the situation on a case-by-case basis to find a suitable solution.

​

Physical Products

If you have purchased a physical product from us and it arrives damaged or defective, please contact us within 7 days of receiving the product, along with supporting evidence such as photographs, and we will work with you to resolve the issue. In some cases, we may offer a replacement or issue a refund at our discretion.

​

Please note that we do not accept returns for physical products that are not defective or damaged. We encourage you to carefully review the product descriptions, specifications, and images before making a purchase.

​

Exceptions

While we strive to provide the best possible experience for our customers, there may be exceptional circumstances where we will consider refund requests on a case-by-case basis, such as:

• Duplicate purchases made in error

• Unauthorized transactions

• Technical issues preventing access to digital products
   

In such cases, please contact us promptly, providing detailed information about the situation, and we will assess your request.

​

Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at: sivxcreation@gmail.com